We build WhatsApp menu bots, online ordering bots, website chat assistants and back-office AI agents for Australian, New Zealand and Indian businesses. Each one is grounded in your own menu, catalogue and policies, and connected to the systems you already run.
Start with one high-volume conversation, such as orders, bookings or "where is my order?", then add more as the bot proves itself.
Customers browse your menu or catalogue inside WhatsApp, build a cart, choose pickup or delivery and pay by secure link. Orders land straight in your kitchen, POS or Shopify store.
Product search, order tracking, returns and one-tap reorders for retail and wholesale customers, with stock and prices read live from your store or ERP.
A chat assistant on your site that answers from your own pages, PDFs and policies, qualifies leads and books meetings. It cites its sources and says so when it does not know.
Table reservations, clinic appointments, service bookings and reminders across WhatsApp and web, with reschedules and cancellations handled without a phone call.
AI agents that resolve common tickets end to end, like refunds within policy, address changes and account questions, and pass everything else to your team with the full context.
Agents that read invoices, emails and forms, update your CRM or ERP, draft replies and run multi-step workflows, with a human approving anything that moves money or data.
Customers do not download an app or fill in a form. They message your business number, tap through the menu and pay. The AI handles free-text requests like "no onions" or "same as last time", and the menu, prices and payments always come from your systems, never from the model's guesswork.
We build a working pilot on your real menu or content first, so you can test it with staff before a single customer sees it.
We review your top enquiries, order flow and systems, then agree which conversations the bot owns and where it hands over to people.
WhatsApp Business Platform setup, menu or catalogue sync, payments, POS or CRM integration, and a knowledge base built from your content.
Staff try to break it. We test accuracy, tone, edge cases and prompt-injection attempts, then tune guardrails before launch.
Go live with dashboards for orders, resolution rate and handovers. We review conversations every month and keep improving the bot.
We pick the model and channel to fit your cost, speed and data-residency needs, and you can switch later without a rebuild.
Our cyber security team reviews every bot, the same team that runs our Essential Eight and penetration testing work.
Prices, stock and policies come from your systems. If the answer isn't in your data, the bot says so and offers a person.
Agents can only call the tools you approve, within limits you set, and an approval step covers refunds, payments and data changes.
Hosting in Australian or Indian cloud regions, retention you control, and no training on your customer data.
Automated conversation test suites, run by our QA team, check accuracy and catch prompt-injection attempts before every release.
Common questions about WhatsApp bots, ordering bots and AI agents.
